Discussion topic: Unable to watch or record different programs on sky AtlanticCan only watch some programs..

This message was authored by: Graham51 · ‎23 Jan 2024

Only able to watch certain programs on sky Atlantic.Told to press red button to up grade on some programs. Never had to do this before.

This message was authored by: Laing1 · ‎23 Jan 2024

@Graham51 wrote:

Only able to watch certain programs on sky Atlantic.Told to press red button to up grade on some programs. Never had to do this before.

@Graham51 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD

The default download setting is HD so try changing the format to download in SD

you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

View this Answer within the discussion

This message was authored by: Laing1 · ‎23 Jan 2024

@Graham51 wrote:

Only able to watch certain programs on sky Atlantic.Told to press red button to up grade on some programs. Never had to do this before.

@Graham51 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD

The default download setting is HD so try changing the format to download in SD

you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: Graham51 · ‎23 Jan 2024

Thankyou all working now appreciate the reply

This message was authored by: Laing1 · ‎23 Jan 2024

@Graham51 wrote:

Thankyou all working now appreciate the reply

@Graham51 glad to have been able to help 😁

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: Unable to watch or record different programs on sky AtlanticCan only watch some programs..

Unable to watch or record different programs on sky AtlanticCan only watch some programs..

Re: Unable to watch or record different programs on sky AtlanticCan only watch some programs..

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Re: Unable to watch or record different programs on sky AtlanticCan only watch some programs..

Re: Unable to watch or record different programs on sky AtlanticCan only watch some programs..

Re: Unable to watch or record different programs on sky AtlanticCan only watch some programs..

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