Discussion topic: Unable to record on both Sky Q boxes
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Message posted on 28 Oct 2023 01:03 PM
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							Unable to record on both Sky Q boxes
						
					
					
				
			
		
	
			
	
	
	
	
	
Unable to record any programs on Sky Q boxes
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All Replies
Message posted on 28 Oct 2023 01:09 PM
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							Re: Unable to record on both Sky Q boxes
						
					
					
				
			
		
	
			
	
	
	
	
	
Any clues to any error messages etc?
Message posted on 28 Oct 2023 01:53 PM
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							Re: Unable to record on both Sky Q boxes
						
					
					
				
			
		
	
			
	
	
	
	
	
No error messages. it just says unable to record this program. It doesn't matter what program you try.
Message posted on 28 Oct 2023 02:23 PM - last edited: 28 Oct 2023 02:24 PM
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							Re: Unable to record on both Sky Q boxes
						
					
					
				
			
		
	
			
	
	
	
	
	
@Andy482 wrote:
No error messages. it just says unable to record this program. It doesn't matter what program you try.
@Andy482 Have you tried rebooting your main Q box ie 
putting your box into Standby then switching it off at the wall for 30 seconds 
switch it back on then follow the on screen instructions
and
then rebooting the mini box if thats doing the same
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 28 Oct 2023 04:02 PM
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							Re: Unable to record on both Sky Q boxes
						
					
					
				
			
		
	
			
	
	
	
	
	
I have rest the hard drive and it is working now. Thanks for the replies
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