02 Sep 2023 06:06 PM
When I press to select the event I get a message which says 'to purchase this event contact the event broadcaster' I've purchased boxing before without any issues - any help will be much appreciated!
02 Sep 2023 06:14 PM
Posted by a Superuser, not a Sky employee. Find out more@Soozjones Best to call Sky.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
02 Sep 2023 06:15 PM
Sky Q remote does not work when trying to order PPV events, Sky cannot fix the problem.
02 Sep 2023 06:16 PM
Trying to order boxing on sky box offices
02 Sep 2023 06:17 PM
Posted by a Superuser, not a Sky employee. Find out more
Sky Q remote does not work when trying to order PPV events, Sky cannot fix the problem.
If you've already spoken to Sky then I'm not sure what fellow customers can do either.
02 Sep 2023 06:17 PM
Posted by a Superuser, not a Sky employee. Find out moreSky cannot fix the problem.
How do you know? Have you reported it to them already?
02 Sep 2023 06:29 PM
I reported this issue last year Sky did not fix it then and still cannot fix it.
02 Sep 2023 06:32 PM
Posted by a Superuser, not a Sky employee. Find out moreSo basically you don't know it's the same issue.
(By the way, because of the tag name you've chosen we can't tag you in our replies)
02 Sep 2023 06:34 PM
It is the same issue, I want to buy the PPV event to record it, but I am still not able to do so and Sky cannot solve the problem
02 Sep 2023 06:36 PM
Posted by a Superuser, not a Sky employee. Find out moreThen as post 2 above by @GD1 give Sky another call and report it again. As customers like you we can't fix it for you.
02 Sep 2023 06:45 PM
@Daniel0210 Yes I reported the problem last year and again yesterday. Problem not fixed.
02 Sep 2023 07:45 PM
Had them same issue.
Fixed for me as its just let me purchase this.😁
02 Sep 2023 07:47 PM
@atn1963 Mine fixed as well ✅✅
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