Unable to pause and TV sch3xule not loading up

[LEWIRICHARD6]

Recently,the pause facility packed in as has the TV schedule. I have two tvs on it's the same with both so not a tv issue .

done the usual unplugging at the wall but to no avail

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147