Discussion topic: Unable to open Paramount+
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Message posted on 22 Nov 2024 12:33 PM
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Unable to open Paramount+
I can't get Paramount+ to open. It just goes around in circles, it says you've got Paramount+ then sends my back to the sign in page. I had been watching it and then one day it stopped letting me in. I have tried to start from the beginning again but it says I already have it.
I have updated my apps
I have done the 001 thing
I have reset my SkyQ box
I have switched it off for 30 seconds etc etc
I have even contacted Paramount and tried to reinstall it using the code but it doesn't give me option to put a code anywhere.
I am completely stumped as to what else to try.
Please help!
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All Replies
Message posted on 23 Nov 2024 09:09 AM
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Re: Unable to open Paramount+
Hi there @Janj , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 25 Nov 2024 12:59 PM
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Re: Unable to open Paramount+
Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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