Unable to download

[DaveDave]

Since last night I have been getting the message unable to download please try later with all sky programmes

[caesarome]

@DaveDave 

Have you tried a reboot of your Sky Q box at the mains, leave it off for 30 seconds before powering it up again.

[Cabby77]

We've been having the same problem since Friday. We've tried everything suggested and to no avail.  Sky chatbot was about as much use as a chocolate teapot.

Dave Lloyd 

[AB1234]

Since the service issue with sky last week,  we have been unable to download with a message saying due to technical issues, please try later.  However we can record and stream off sky.

[Carol19581]

Unable to download any programs and already downloads are not downloading next sererues

[Max.oo1]

Having the same issue since yesterday at 2 separate addresses. Have rebooted & no change 

[Misakimi]

Same issue here. Anyone from Sky able to help more than "turn it off and on again"?

[JimM1]

@AB1234 There is a few sky Q TV related issues going on just now!

[Laing1]

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@Carol19581 wrote:
Unable to download any programs and already downloads are not downloading next sererues

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@Carol19581 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

[Laing1]

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@AB1234 wrote:

Since the service issue with sky last week,  we have been unable to download with a message saying due to technical issues, please try later.  However we can record and stream off sky.

---

@AB1234 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

[neilbadmin]

Having the same issue. One programme i downloaded before issue now cannot be deleted. If I want to watch next episode I have to watch through channel 4 app and cannot be downloaded on sky

[neilbadmin]

Same issue, rebooting doesn't work.

[neilbadmin]

Same issue, reboot doesn’t help

[AB1234]

Thank you, it worked 👍