Unable to connect to Sky mini box

[HellsBells3]

Since the tech issue last week we cannot connect our Sky Q to our Sky Mini box - it says no signal is being received- we've tried everything to no avail- any ideas to help us?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147