Unable to connect TV

[Flippityjib]

I have been unable to connect my sky boxes to internet so cannot watch TV for last 3 days

[oldfella]

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@Flippityjib wrote:

I have been unable to connect my sky boxes to internet so cannot watch TV for last 3 days

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Hi @Flippityjib 

Start with the main Qbox.

Try a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.
If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.
if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.

[GD1]

@Flippityjib  Not being able to connect to the internet would not stop Sky Q boxes from receiving satellite channels, do you have Sky Q or Sky Stream?