Unable to add sky cinema

[Kirky2]

I have sky q have logged into my account as I want to add the £10 sky cinema offer but it isnt allowing me to add it ? Any ideas how I can add it on or why I cant

[Tom-W19]

Hi @Kirky2 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[mjspin]

I have the same issue. Can someone help me to add Sky Cinema to my account - the upgrade button does not work