Unable to access Paramount +,

[helmet60]

I received a new Skyq box and when I went to paramount + it says I have to log in using the email linked to my account, but it is an old email that I no longer have access to,they send a reset link but to this old email, when I go the the help centre they say someone will be in contact with in 24/48 hours never heard anything, has anyone else had ths provblem and did it get resolved for you

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147