Ultra hd

[Paul1111]

I have ultra hd enabled in options @ 8 bit but can't play ultra hd films on sky cinema or on Disney plus.

my tv will play ultra hd off Disney app straight from tv but not when on sky q.

tv is Sony 65 a95L

4k 120hz 

hdmi cables are 4k 120hz 

please help me enable the ultra hd on sky q box 

thank you 

[PandJ2020]

Do you have UHD subscription?

[nigea99]

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@Paul1111 wrote:

I have ultra hd enabled in options @ 8 bit but can't play ultra hd films on sky cinema or on Disney plus.

my tv will play ultra hd off Disney app straight from tv but not when on sky q.

tv is Sony 65 a95L

4k 120hz 

hdmi cables are 4k 120hz 

please help me enable the ultra hd on sky q box 

thank you 

---

hi @Paul1111 

I think Disney + will only play UHD in HDR and thus needs to be 10 bit  

The TV app will play in HDR if you TV is capable

Regarding the UHD films - do they alo have the HDR logo against them  ? (although I din;t think it would let you download when set to 8bit)

Is the reason for being 8 bit due to the screen darkening with SKY's HDR or some other reason ?

[Dazzasky]

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@Paul1111 wrote:

I have ultra hd enabled in options @ 8 bit but can't play ultra hd films on sky cinema or on Disney plus.

my tv will play ultra hd off Disney app straight from tv but not when on sky q.

tv is Sony 65 a95L

4k 120hz 

hdmi cables are 4k 120hz 

please help me enable the ultra hd on sky q box 

thank you 

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You need to change your hdmi port to enhanced for the tv to recognise 10 bit content via the Sky Q box. May I also add what a fantastic tv you have chosen as well @Paul1111 

[Chodley]

Yeah you shouldn't have 8bit colour

[notagain]

Ironically I found my TV does a better job of upscaling than the Sky Q box, so set to 1080i (1080p is upscaled from the syq Q box too) My Sony A90J Oled TV does a much better job without so many artifacts and the picture and main menu looses that soft look and is sharp as a pin, then again I'm not surprised, any semi decent TV these days will upscale better than the Sky Q box I believe.

[Chodley]

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@notagain wrote:

Ironically I found my TV does a better job of upscaling than the Sky Q box, so set to 1080i (1080p is upscaled from the syq Q box too) My Sony A90J Oled TV does a much better job without so many artifacts and the picture and main menu looses that soft look and is sharp as a pin, then again I'm not surprised, any semi decent TV these days will upscale better than the Sky Q box I believe.

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But you don't get UHD or HDR out of the Q if you do that

[Paul1111]

Thank you I have changed the hdmi settings to full and then the sky box excepted the 10 bit.

now I have the ultra hd logo on all sky apps running off sky and sky cinema.

thank you all so much 

problem sorted.

Thanks for tv choice praise 

I am very happy with the performance 

[notagain]

I get better HDR and UHD from the apps built into my TV and since all the apps I use are on my TV anyway I find it better that way. Skys upscaling is awful compared with my TV which cost (two years ago) £2600.

[PandJ2020]

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@notagain wrote:

I get better HDR and UHD from the apps built into my TV 

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Yes, always always use the native TV apps if you have them!

[ZainUAH]

Hi there

I have the same tv sony a95L

How did you change the hdmi settings to full? 

[nigea99]

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@ZainUAH wrote:

Hi there

I have the same tv sony a95L

How did you change the hdmi settings to full? 

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hi @ZainUAH 

I think the setting on Sony TVs is usually to set the HDMI to enhanced - I am sorry I am not sure exactly where it would be set