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Discussion topic: UHD adverts

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This message was authored by SteR This message was authored by: SteR

UHD adverts

On my Sky Q Home Screen you are currently advertising a free trial of UHD 'so you can watch great programs like True Dectective in UHD' . I have a UHD subscription but can't see a UHD version of this programme. Am I missing something or is this an error on Sky's part?


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SteR
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This message was authored by SteR This message was authored by: SteR Answer

Re: UHD adverts

Cheers I finally found the UHD version under All Formats, think I was looking in the wrong place to start with as it doesn't show up on any other listing pages 

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This message was authored by oldfella This message was authored by: oldfella

Re: UHD adverts

Posted by a Superuser, not a Sky employee. Find out more

@SteR wrote:

On my Sky Q Home Screen you are currently advertising a free trial of UHD 'so you can watch great programs like True Dectective in UHD' . I have a UHD subscription but can't see a UHD version of this programme. Am I missing something or is this an error on Sky's part?


Hi @SteR 

Make sure that your Q box is set to 2160p 10 bit resolution

This message was authored by cuke This message was authored by: cuke

Re: UHD adverts


@SteR wrote:

On my Sky Q Home Screen you are currently advertising a free trial of UHD 'so you can watch great programs like True Dectective in UHD' . I have a UHD subscription but can't see a UHD version of this programme. Am I missing something or is this an error on Sky's part?


We've been watching it in UHD from on demand...

SteR
Topic Author
This message was authored by SteR This message was authored by: SteR Answer

Re: UHD adverts

Cheers I finally found the UHD version under All Formats, think I was looking in the wrong place to start with as it doesn't show up on any other listing pages 

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