12 Nov 2023 11:52 AM
Hello, I have just taken the free HD+UHD on sky q and thought it included Netflix Premium. It obviously doen't as I can't log in so do I need to upgrade to Ultimate TV (with netflix standard) to then be able to get netflix premium for the free 4 month period?
12 Nov 2023 12:00 PM
Posted by a Superuser, not a Sky employee. Find out more
@MannyC wrote:
Hello, I have just taken the free HD+UHD on sky q and thought it included Netflix Premium. It obviously doen't as I can't log in so do I need to upgrade to Ultimate TV (with netflix standard) to then be able to get netflix premium for the free 4 month period?
Hi @MannyC
Afraid HD+UHD does not include Netflix on Q.
As you say you need to taken the TV Ultimate package.
Assuming you subscribe through Sky
Sky Ultimate TV includes the Netflix Basic plan (1 screen + HD)
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack On Sky Q.
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first) on Sky Q.
12 Nov 2023 12:03 PM
I thought that would be the case. I obviously didnt read it correctly. haha
Thanks for your reply
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion