I get this when trying to download “ This programme can’t be purchased at the moment as your account

[Sandlem]

Attempting to download and get this "This programme can’t be purchased at the moment as your account is not enabled for purchases"

any thoughts as to what to do?

[oldfella]

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@Sandlem wrote:

Attempting to download and get this "This programme can’t be purchased at the moment as your account is not enabled for purchases"

any thoughts as to what to do?

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Hi @Sandlem 

If you are trying to purchase from Sky Store then you first need to set up a Sky Store account.

Best to contact Sky Store directly.
Live chat is available 11am - 7:30pm Monday to Saturday
https://www.skystore.com/n/hcus/help/contact-us