09 Apr 2024 05:27 PM
The satellite is not work so I am not getting a signal
09 Apr 2024 05:48 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @S+hill+1 Obviously the satellite is working or there would be several million people complaining. What is the exact message showing on your TV?
09 Apr 2024 05:48 PM
Posted by a Superuser, not a Sky employee. Find out moreFollow this: https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may well need an engineer to check alignment etc.
09 Apr 2024 06:10 PM
Posted by a Superuser, not a Sky employee. Find out more@S+hill+1
A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
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