0

Discussion topic: Tv

Reply
This message was authored by S+hill+1 This message was authored by: S+hill+1

Tv

The satellite is not work so I am not getting a signal 

Reply

All Replies

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @S+hill+1   Obviously the satellite is working or there would be several million people complaining. What is the exact message showing on your TV?

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Tv

Posted by a Superuser, not a Sky employee. Find out more

Follow this: https://www.sky.com/help/articles/sky-tv-no-satellite-signal

 

You may well need an engineer to check alignment etc.

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Tv

Posted by a Superuser, not a Sky employee. Find out more

@S+hill+1 
A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion