Discussion topic: Tv not working

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This message was authored by Liz106

This is the message I get when clicking on anything on the home page

"To use this service, you need to upgrade your subscription "

Why would this be & why do I loose it all when still paying?

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This message was authored by MightyQuinn

Hi @Liz106 Start by power (unplugging) rebooting your Main Sky Q box. Leave it off for at least 30 seconds.

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