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Discussion topic: Tv not working

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This message was authored by Ryan+Mark This message was authored by: Ryan+Mark

Tv not working

Blank tv screen sky tv not working 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Tv not working

Posted by a Superuser, not a Sky employee. Find out more

@Ryan+Mark 

You will need to provide as much information as possible to enable us to help you. Any on screen messages? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Chodley This message was authored by: Chodley

Re: Tv not working

Posted by a Superuser, not a Sky employee. Find out more

Turn everything off and start again

 

does the TV show a picture from any other source?

This message was authored by Kevanfisher This message was authored by: Kevanfisher

Re: Tv not working

Yes tv fine just no response from sky or recorded programs just blank screen

This message was authored by Chodley This message was authored by: Chodley

Re: Tv not working

Posted by a Superuser, not a Sky employee. Find out more

Have you power-cycled the sky box at the wall?

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