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Discussion topic: Tv not compatible with ultra hd

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This message was authored by: Sch22

Tv not compatible with ultra hd

Ultra hd will not work on our tvs need to cancel it
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This message was authored by: Daniel0210

Re: Tv not compatible with ultra hd

Posted by a Superuser, not a Sky employee. Find out more

@Sch22 
To remove part of your TV package like UHD you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (should be available between 9am & 7.30pm) or by calling in using the number that will appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


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