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Discussion topic: Tv not compatible with ultra hd
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This message was authored by: Sch22
Message posted on 09 Nov 2025 01:52 PM
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Tv not compatible with ultra hd
Ultra hd will not work on our tvs need to cancel it
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Nov 2025 01:53 PM
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Re: Tv not compatible with ultra hd
@Sch22
To remove part of your TV package like UHD you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.
You may be able to remove it via this link which includes a message option (should be available between 9am & 7.30pm) or by calling in using the number that will appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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