13 May 2024 04:44 PM
Hello my TV guide stopped loading several weeks ago and now some of my sports channels are not available screen message "no programmes are currently being broadcast on this channel". Not sure if these are related. Also no longer get information on the program i am watching. Any ideas?
13 May 2024 04:45 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jmarlo111 wrote:
Hello my TV guide stopped loading several weeks ago and now some of my sports channels are not available screen message "no programmes are currently being broadcast on this channel". Not sure if these are related. Also no longer get information on the program i am watching. Any ideas?
@Jmarlo111 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
13 May 2024 04:45 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jmarlo111 wrote:
Hello my TV guide stopped loading several weeks ago and now some of my sports channels are not available screen message "no programmes are currently being broadcast on this channel". Not sure if these are related. Also no longer get information on the program i am watching. Any ideas?
@Jmarlo111 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
13 May 2024 07:56 PM
How do you put your sky Q into stand by mode
13 May 2024 08:03 PM
Laing 1 your idea worked thanks
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