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Discussion topic: Tv freezing

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Kaz591
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This message was authored by Kaz591 This message was authored by: Kaz591

Tv freezing

‎18 Dec 2024 07:22 AM

Contacted out internet provider we keep having issues freezing no internet, this has been going on for over a month, the issue is with our sky equipment! 

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Quoman7
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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Tv freezing

‎18 Dec 2024 08:03 AM

Posted by a Superuser, not a Sky employee. Find out more
@Kaz591 wrote:

Contacted out internet provider we keep having issues freezing no internet, this has been going on for over a month, the issue is with our sky equipment! 

Hi @Kaz591 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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