@Lorna13 wrote:
I have a little second box for my main tv as the sky receiver is in my bedroom and cannot be moved and it will not turn on now. Have a red light but no orange or green.
Hi @Lorna13
First try rebooting the mini
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Have you tried pressing the Standby button (Amber led) on the front of the right of the mini box.
If this turns the mini on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.
