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Discussion topic: Trying to set up sky q - I’m at the sky menu but the arrow keys won’t work on remote.

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This message was authored by SMorg77 This message was authored by: SMorg77

Trying to set up sky q - I’m at the sky menu but the arrow keys won’t work on remote.

System says to pair the viewing card but arrow keys don't allow me to move down to the Settings menu option

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Trying to set up sky q - I’m at the sky menu but the arrow keys won’t work on remote.

Posted by a Superuser, not a Sky employee. Find out more

Hi @SMorg77  I would try resetting your remote to revert it to an IR remote (line of sight). Hold down 7 & 9 buttons until the led flashes 4 times.

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