Discussion topic: Trouble accessing Paramount +
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Message posted on 14 Dec 2023 12:39 PM
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Trouble accessing Paramount +
I've not been able to access paramount plus since adding in sky cinema. I've spoken to 10 plus agents across the call centre including apps team and complaints with no one fixing problem or calling back when they said they would! I've reset the apps, done upgrade and even had to get a new box but nothing worked!' Please can someone help!
This is the message I get once I click paramount +, then log in via sky app
once QR code fixed .
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All Replies
Message posted on 15 Dec 2023 10:15 AM
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Re: Trouble accessing Paramount +
Hi @LeeannKerr
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
Message posted on 17 Dec 2023 10:22 AM
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Re: Trouble accessing Paramount +
We are still looking to help you @LeeannKerr . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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