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Discussion topic: Trees obscuring signal

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Pablus
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Trees obscuring signal

‎16 Jul 2024 04:26 PM

Connected to communal dish for years,no problems. After switch to HD and sky q the trees are now interfering with signal but the trees were there before and didn't cause a problem. Download speed too slow to connect to WiFi. Would switching to sky plus help?Any ideas out there?

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TimmyBGood
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Re: Trees obscuring signal

‎16 Jul 2024 04:46 PM - last edited: ‎16 Jul 2024 04:46 PM

Posted by a Superuser, not a Sky employee. Find out more

@Pablus 

 

It's not possible to have Sky Q and Sky+ at the same address, and Sky doesn't permit reversion from Sky Q back to Sky+ HD (which is very much an end-of-life product last manufactured in 2015)

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Pablus
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Re: Trees obscuring signal

‎16 Jul 2024 04:57 PM

They've just told me on the phone someone did exactly that.

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