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Discussion topic: Trees blocking satellite signal

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This message was authored by: Cghhbffhj

Trees blocking satellite signal

Will sky move the dish if trees have started blocking the signal. TNT is terrible and normal channels have started to glitch 

 

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This message was authored by: Daniel0210

Re: Trees blocking satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Cghhbffhj 

Providing there's a suitable alternative spot for it the short answer is…

Sky Q - Yes and will charge about £65

 

Sky+ - No. Sky no longer support Sky+ set ups

 

Which do you have? 


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Sky customer since 2001
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This message was authored by: Cghhbffhj

Re: Trees blocking satellite signal

Sky Q and could use gable end

 

This message was authored by: Daniel0210

Re: Trees blocking satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Cghhbffhj 

So you need to contact Sky to arrange that. It will obviously be down to the engineer to establish that any alternative location is suitable


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: MightyQuinn

Re: Trees blocking satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Cghhbffhj wrote:

Sky Q and could use gable end


Hi @Cghhbffhj   Depends on height. Sky standard installers would only consider 1st floor. It is worth mentioning while booking if a special heights team is required.

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