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Discussion topic: Three buttons on remote not working

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Ilanar
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This message was authored by Ilanar This message was authored by: Ilanar

Three buttons on remote not working

‎24 Jun 2023 05:15 PM

Three buttons on my remote are not working. Have already reset box, changed batteries and repaired remote.

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SlenderRobert
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Re: Three buttons on remote not working

‎24 Jun 2023 05:19 PM

@Ilanar wrote:

Three buttons on my remote are not working. Have already reset box, changed batteries and repaired remote.

Ring Sky & ask for a replacement. 

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: Three buttons on remote not working

‎24 Jun 2023 05:32 PM

Posted by a Superuser, not a Sky employee. Find out more
@Ilanar wrote:

Three buttons on my remote are not working. Have already reset box, changed batteries and repaired remote.

@Ilanar If you follow the link below right to the end then you get the option to fill out a form requesting a new remote but you do need to click on no i still need more help 

 

https://www.sky.com/help/articles/fix-remote


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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