Discussion topic: This week My sky mini has poor connection. Regularly looses connection.
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Message posted on 17 Sep 2023 03:07 PM
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This week My sky mini has poor connection. Regularly looses connection.
The mini box looses connection. It was ok last week.
Power cycle both ends does help. But only for a short while.
Have tried moving the booster box, this does not help.
Nothing has changed with the system.
One observation. The main sky q box fan is on more often.
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Message posted on 18 Sep 2023 08:25 AM
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Re: This week My sky mini has poor connection. Regularly looses connection.
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 24 Sep 2023 09:51 AM
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Re: This week My sky mini has poor connection. Regularly looses connection.
Thanks for chatting to us @HughS . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks
Lisa - Sky Tech Team Expert
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