Problems recording and accessing recordings

[Drbj]

A message appears on screen saying cannot be recorded when I try to record a program which I have previously been able to record.

For the programmes that I have recorded in the past and am now wanting to view a message comes at the top of the screen saying this programme is no longer available. 

I have tried turning everything off at the power switch and then rebooting with no effect

[oldfella]

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@Drbj wrote:

A message appears on screen saying cannot be recorded when I try to record a program which I have previously been able to record.

For the programmes that I have recorded in the past and am now wanting to view a message comes at the top of the screen saying this programme is no longer available. 

I have tried turning everything off at the power switch and then rebooting with no effect

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Looks suspiciously like you may have a hard drive issue @Drbj 

See the following link 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages