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Discussion topic: This programme cannot be recorded

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This message was authored by: ChrisH84

This programme cannot be recorded

I am trying to set Prisoner Cell Block H to record on 5select starting Monday at 11PM. I keep getting message that this programme cannot be recorded.

Why would this happen as I had no problem recording previous episodes of it on this channel and how can I resolve this ?

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This message was authored by: oldfella

Re: This programme cannot be recorded

Posted by a Superuser, not a Sky employee. Find out more

@ChrisH84 wrote:

I am trying to set Prisoner Cell Block H to record on 5select starting Monday at 11PM. I keep getting message that this programme cannot be recorded.

Why would this happen as I had no problem recording previous episodes of it on this channel and how can I resolve this ?


Just checked here @ChrisH84 

Receive the same message and so it is down to the channel and not your Q box

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This message was authored by: ChrisH84

Re: This programme cannot be recorded

Why the channel and is there anything I can do?

This message was authored by: oj01

Re: This programme cannot be recorded

Posted by a Superuser, not a Sky employee. Find out more

@ChrisH84 wrote:

Why the channel and is there anything I can do?


Try again nearer the time and it will probably work.


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This message was authored by: MightyQuinn

Re: This programme cannot be recorded

Posted by a Superuser, not a Sky employee. Find out more

@ChrisH84 wrote:

Why the channel and is there anything I can do?


Hi @ChrisH84   Apart from contacting the Channel 5 network, you could try viewer relations by emailing viewerR@sky.uk .

This message was authored by: caesarome

Re: This programme cannot be recorded

Posted by a Superuser, not a Sky employee. Find out more

@oldfella wrote:
Just checked here @ChrisH84 

Receive the same message and so it is down to the channel and not your Q box


@ChrisH84 

And the same happens on Sky+ as well so clealry something that the Viewer Relations team need to be informed about via the above email address.

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