01 Jan 2025 01:40 PM
I am trying to set Prisoner Cell Block H to record on 5select starting Monday at 11PM. I keep getting message that this programme cannot be recorded.
Why would this happen as I had no problem recording previous episodes of it on this channel and how can I resolve this ?
01 Jan 2025 01:45 PM
Posted by a Superuser, not a Sky employee. Find out more
@ChrisH84 wrote:
I am trying to set Prisoner Cell Block H to record on 5select starting Monday at 11PM. I keep getting message that this programme cannot be recorded.
Why would this happen as I had no problem recording previous episodes of it on this channel and how can I resolve this ?
Just checked here @ChrisH84
Receive the same message and so it is down to the channel and not your Q box
01 Jan 2025 06:03 PM
Why the channel and is there anything I can do?
01 Jan 2025 06:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@ChrisH84 wrote:Why the channel and is there anything I can do?
Try again nearer the time and it will probably work.
01 Jan 2025 06:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@ChrisH84 wrote:Why the channel and is there anything I can do?
Hi @ChrisH84 Apart from contacting the Channel 5 network, you could try viewer relations by emailing viewerR@sky.uk .
01 Jan 2025 07:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@oldfella wrote:
Just checked here @ChrisH84Receive the same message and so it is down to the channel and not your Q box
And the same happens on Sky+ as well so clealry something that the Viewer Relations team need to be informed about via the above email address.
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