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Discussion topic: This programme cannot be recorded - Live Mma: One Championship

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This message was authored by SKYQwSKYfiber This message was authored by: SKYQwSKYfiber

This programme cannot be recorded - Live Mma: One Championship

I am a SKY Q customer based in Republic of Ireland with Sky Sports package. 
 
I am trying to set a record for Live Mma: One Championship on Sky Sports Mix at 1am on Saturday 13 January 2024 but an error message appears:   "This programme cannot be recorded".
 
I have already unplugged my SKY Q box for an hour and tried again but it still doesn't set to record, and I am able to set to record both programs either of Live Mma: One Championship .
 
Can anyone please confirm if I am able to record this program or not ? 
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: This programme cannot be recorded - Live Mma: One Championship

Posted by a Superuser, not a Sky employee. Find out more

@SKYQwSKYfiber 

Might be worth trying again nearer the time of the event. 


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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by caesarome This message was authored by: caesarome

Re: This programme cannot be recorded - Live Mma: One Championship

Posted by a Superuser, not a Sky employee. Find out more

@SKYQwSKYfiber wrote:
 
Can anyone please confirm if I am able to record this program or not ? 

@SKYQwSKYfiber 

I get the same message so it might be worth emailing the Viewer Relations team at Sky to let them know about this - viewerR@sky.uk

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This message was authored by SKYQwSKYfiber This message was authored by: SKYQwSKYfiber

Re: This programme cannot be recorded - Live Mma: One Championship

@caesarome I emailed and they replied very quickly:  "...... tv guide will be updated later today and you should be able to record."

 

Great customer service, very impressed 😉 

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