@Ray130 That doesn't sound like a Sky Q message but rather your TV. Try using your TV's original remote to clear the message.
PS. Your duplicate thread you created on the Stream board has been removed as you have created this one 1st
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
