Discussion topic: There is no viweing card for new sky box

This message was authored by: WestyGooner · ‎28 Jul 2023

Just got a new Sky box delivered by DPD who insisted on taking the old box immediately, and having set it up there is no viewing card ! This will still be in the returns box so I have no TV pls contact me urgently thanks Steve

This message was authored by: Daniel0210 · ‎28 Jul 2023

@WestyGooner
This is mainly a customer helps customer forum so you’re not talking to Sky Customer Services.

You were meant to keep the viewing card from your faulty box. You will need to call Sky to arrange a replacement.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎28 Jul 2023

@WestyGooner
This is mainly a customer helps customer forum so you’re not talking to Sky Customer Services.

You were meant to keep the viewing card from your faulty box. You will need to call Sky to arrange a replacement.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: There is no viweing card for new sky box

There is no viweing card for new sky box

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