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Discussion topic: The volume control will not work properly

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This message was authored by Neil3005 This message was authored by: Neil3005

The volume control will not work properly

I have been using Sky through the same tv for over 18 months but last week the volume control stopped working properly. I cannot increase the volume above 14 but can't reduce it below 10 either. 

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This message was authored by nigea99 This message was authored by: nigea99

Re: The volume control will not work properly

Posted by a Superuser, not a Sky employee. Find out more

@Neil3005 wrote:

I have been using Sky through the same tv for over 18 months but last week the volume control stopped working properly. I cannot increase the volume above 14 but can't reduce it below 10 either. 


hi @Neil3005 

 

If the sound increases & decreases then it will not be the remote that is the problem but the TV's

 

May I suggest you try a power down restart of your TV (i.e. unplug the TV or switch off at mains , wait >30s before   re-applying the power)

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