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Discussion topic: The voice control on my remote does not work

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This message was authored by antndoc This message was authored by: antndoc

The voice control on my remote does not work

The voice control on my sky remote does not work!

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: The voice control on my remote does not work

Posted by a Superuser, not a Sky employee. Find out more

Hi @antndoc   The starting point for voice command issues is to power reboot everything. First reboot your broadband router to refresh its DNS, followed by the Sky Q Main box and any Mini boxes. Are you seeing any messages on screen. Have you confirmed that the remote is Bluetooth paired to the box. Tried new batteries in the remote.

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