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Discussion topic: The sound has gone

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This message was authored by Nigel63 This message was authored by: Nigel63

The sound has gone

The sound has stopped working on Sky. The TV is not the problem as it works fine when jot through Sky

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This message was authored by nigea99 This message was authored by: nigea99

Re: The sound has gone

Posted by a Superuser, not a Sky employee. Find out more

@Nigel63 wrote:

The sound has stopped working on Sky. The TV is not the problem as it works fine when jot through Sky


hi @Nigel63 

 

Even though your TV sound works when not using SKY, please may I suggest that you try a power down restart of your TV (i.e. switch off at mains or unplug)  - Several  people reporting loss of sound have found that doing this has restored sound.

 

Of course it may not, but worth a try 

This message was authored by Chodley This message was authored by: Chodley

Re: The sound has gone

Posted by a Superuser, not a Sky employee. Find out more

What's the autio output over HDMI  set to in the settings?

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