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Discussion topic: Test SkyQ internet connection speed

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This message was authored by hawkerpaul This message was authored by: hawkerpaul

Test SkyQ internet connection speed

Hi

 

I suspect the max is only 100Mpbs, so I was wondering if I can attach an ethernet cable to a 1Gb Usb/Ethernet adapter and plug this into the SkyQ USB port to get faster speeds?

 

Is there a way to run a speedtest on the SkyQ main box?

 

Thanks

Paul

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This message was authored by lettice This message was authored by: lettice

Re: Test SkyQ internet connection speed

Posted by a Superuser, not a Sky employee. Find out more

Yes, you can you do a network speed test from the Netflix app..
Launch Netflix on your Sky Q box (you do not need to be logged into it, if you do not use netflix) and scroll down the left menu to Get help.
Choose Check Network.
Would suggest running the test a few times, say a few minutes between tests.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Test SkyQ internet connection speed

Posted by a Superuser, not a Sky employee. Find out more

@hawkerpaul wrote:

 I was wondering if I can attach an ethernet cable to a 1Gb Usb/Ethernet adapter and plug this into the SkyQ USB port to get faster speeds?


No, because such an adapter has to be supported by the operating system of the device it is plugged into (typically a laptop), and that's vanishingly unlikely to be the case for a Sky box. As far as we know the USB on Q has no intended customer facing functionality at all: it may be there for factory diagnostics and refurbishment processes.

 

There's also nothing to be gained: Q is designed to download on-demand data fast enough for uninterrupted playback of the current video content, not to slurp future episodes to disk as fast as possible.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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