Discussion topic: 2nd box keeps going faulty
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Message posted on 22 Oct 2024 04:22 PM
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2nd box keeps going faulty
We have a second box in our bedroom, and it disconnects a lot from the main one, even though broadband is fine. We have to unplug at rear of box, and re plug in after 1 min to reboot. Does anyone else have this.?
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Message posted on 23 Oct 2024 09:44 AM
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Re: 2nd box keeps going faulty
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 25 Oct 2024 10:03 AM
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Re: 2nd box keeps going faulty
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
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