02 Jan 2025 08:34 AM
I have a brand new TV, do I plug the LAN telephone line directly into the TV set or my Sky Q box?
02 Jan 2025 08:52 AM - last edited: 02 Jan 2025 09:38 AM
Posted by a Superuser, not a Sky employee. Find out more
Neither a smart television or a Q box uses a telephone line, because neither device contains a modem. The last Sky devices to be built with dial-up connections were obsolete Sky+ HD boxes.
Both will have ethernet ports though, so can use a LAN (Local Area Network) data connection over ethernet cable to a router if you choose not to put them on WiFi.
02 Jan 2025 08:43 AM
Posted by a Superuser, not a Sky employee. Find out moreThe question doesn't make sense.
What's a 'LAN telephone line'?
02 Jan 2025 08:52 AM - last edited: 02 Jan 2025 09:38 AM
Posted by a Superuser, not a Sky employee. Find out more
Neither a smart television or a Q box uses a telephone line, because neither device contains a modem. The last Sky devices to be built with dial-up connections were obsolete Sky+ HD boxes.
Both will have ethernet ports though, so can use a LAN (Local Area Network) data connection over ethernet cable to a router if you choose not to put them on WiFi.
02 Jan 2025 09:01 AM
Posted by a Superuser, not a Sky employee. Find out moreCan you post a photo of this phone port? Sounds like it might be either fibre or one of those adsl filter dual socket things.
02 Jan 2025 01:28 PM
The LAN is the small white telephone Pin socket
02 Jan 2025 01:33 PM
I have a brand new TV, do I plug the LAN telephone line directly into the TV set or my Sky Q box?
02 Jan 2025 01:40 PM
Posted by a Superuser, not a Sky employee. Find out more02 Jan 2025 02:31 PM
Posted by a Superuser, not a Sky employee. Find out more
@RJCOD wrote:
The LAN is the small white telephone Pin socket
A 'small white telephone Pin socket' is not a Local Area Network: 'LAN' refers to ethernet (WLAN is WiFi)
These days the only thing a telephone socket connects to is a router (for ADSL, G.fast and FTTC broadband) or a voice handset.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion