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Discussion topic: Remote control not compatible with new TV

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This message was authored by Jay661 This message was authored by: Jay661

Remote control not compatible with new TV

Just installed new Panasonic TV - Model TX-65MX600B.  Model is not listed to pair with SkyQ remote and none of the standard options work either.  Any advice to help pair and use the volume control?

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This message was authored by oldfella This message was authored by: oldfella

Re: Remote control not compatible with new TV

Posted by a Superuser, not a Sky employee. Find out more

@Jay661 wrote:

Just installed new Panasonic TV - Model TX-65MX600B.  Model is not listed to pair with SkyQ remote and none of the standard options work either.  Any advice to help pair and use the volume control?


Hi @Jay661 

When you press 1 & 3 together onthe remote you must make sure that you are pointing your remote at the Q box (not the TV).

Try completly resetting your mini Bluetooth remote again.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

One of the Panasonic options should work.

This message was authored by Alan853 This message was authored by: Alan853

Re: Remote control not compatible with new TV

I've had this problem too and nothing has worked.

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