03 Feb 2025 07:40 PM
I've received a call from James checking how I'm liking Sky Q. He knew my name the area I lived and when I changed to Sky Q. He told me about some new features since the last update and then said I had one free offer of 3 months free insurance and the 9.99 a month after that. He sounded cosure. I said I wasn't taking on anything further as I was retired and he pleasantly said ok and thanked me for the call and wished me a pleasant evening. I just wondered whether it was definitely Sky or whether I should report the number as spam. Does anyone know?
03 Feb 2025 07:45 PM
Posted by a Superuser, not a Sky employee. Find out morePossibly Domestic and General Insurance and trying to get you to sign up for Sky Protect cover. They are endorsed by Sky but have the annoying habit of saying they are from Sky when they're not.
03 Feb 2025 07:45 PM
Posted by a Superuser, not a Sky employee. Find out morePossibly Domestic and General Insurance and trying to get you to sign up for Sky Protect cover. They are endorsed by Sky but have the annoying habit of saying they are from Sky when they're not.
03 Feb 2025 07:48 PM
He said he was from Sky
03 Feb 2025 08:01 PM
Posted by a Superuser, not a Sky employee. Find out more03 Feb 2025 08:01 PM
Posted by a Superuser, not a Sky employee. Find out more
@MargoN wrote:
then said I had one free offer of 3 months free insurance and the 9.99 a month after that.
To me the mention of insurance suggests D & G.
03 Feb 2025 09:19 PM - last edited: 03 Feb 2025 09:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@MargoN wrote:
He told me about some new features since the last update and then said I had one free offer of 3 months free insurance and the 9.99 a month after that.
Yup, a typical sales pitch for the Domestic & General 'Sky Protect Device Insurance' product disguised as 'a courtesy call from Sky about Q' : they've been doing this for years.
Unfortunately such calls are technically legitimate because ' Sky UK Limited is an introducer appointed representative of Domestic & General Insurance PLC ', but still incredibly annoying.
Also, Q television hardware is on loan anyway, and recent posts suggest lengthy waiting time for dish work even with Protect insurance.
04 Feb 2025 10:16 AM
Posted by a Superuser, not a Sky employee. Find out more
@TimmyBGood wrote:
@MargoN wrote:
He told me about some new features since the last update and then said I had one free offer of 3 months free insurance and the 9.99 a month after that.
Yup, a typical sales pitch for the Domestic & General 'Sky Protect Device Insurance' product disguised as 'a courtesy call from Sky about Q' : they've been doing this for years.
Unfortunately such calls are technically legitimate because ' Sky UK Limited is an introducer appointed representative of Domestic & General Insurance PLC ', but still incredibly annoying.
Also, Q television hardware is on loan anyway, and recent posts suggest lengthy waiting time for dish work even with Protect insurance.
I've cancelled my Sky Protect because they no longer guarantee a max. 48 hour response to get an "engineer" out.
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