Discussion topic: Technical
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Message posted on 17 Feb 2025 10:59 AM
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Technical
No sky since 20 feb 25 due to storms, is there compensation
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All Replies
Message posted on 17 Feb 2025 11:02 AM
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Re: Technical
No not automatically unlike broadband. I presume you mean 20 January ?
Once it's back up and running give Sky a call and see if they'll apply a credit to your Sky account but they're not obliged to.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 17 Feb 2025 11:03 AM
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Re: Technical
No, but if you've reported it to Sky you can request a pro rata service credit from that point until your service is restored.
Message posted on 17 Feb 2025 01:14 PM
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Re: Technical
If they don't I'm out , the second time this has happened
Message posted on 17 Feb 2025 02:33 PM
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Re: Technical
@Jake65 wrote:
If they don't I'm out , the second time this has happened
Not sure why you think Sky must compensate you for a force of nature blowing your dish off alignment. All you can do is ask once the engineer has been out.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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