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Discussion topic: Technical issue

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This message was authored by Claire105 This message was authored by: Claire105

Technical issue

My additional sky box has stopped working and won't connect to the internet 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Technical issue

Posted by a Superuser, not a Sky employee. Find out more

@Claire105 wrote:

My additional sky box has stopped working and won't connect to the internet 


@Claire105 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then reboot your mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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