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Discussion topic: Technical issue
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This message was authored by: Claire105
Message posted on 14 Jan 2024 02:48 PM
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Technical issue
My additional sky box has stopped working and won't connect to the internet
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This message was authored by: Laing1
Posted by a Superuser, not a Sky employee.
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I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 14 Jan 2024 03:44 PM
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Re: Technical issue
@Claire105 wrote:
My additional sky box has stopped working and won't connect to the internet
@Claire105 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then reboot your mini box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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