Technical issue - sky box has permanent amber light

[StevenPayne]

My sky box is fixed with a still amber light. The remote control or pressing buttons on the box can change this. 

[StevenPayne]

Sorry - I meant to say pressing buttons on the remote control or the box won't change the constant amber light 

[Chodley]

I assume you mean "can't" (edit: ah yes 😀)

Have you held the button with the light in it down for 10 seconds?

[StevenPayne]

Yes. No change though 

[Chodley]

Pulled the power at the wall and waited 10 seconds?