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Discussion topic: Technical fault

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Louise189
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This message was authored by Louise189 This message was authored by: Louise189

Technical fault

‎07 Nov 2024 01:31 PM

When watching sky movies and other channels I get a blue sky with technical fault with this channel. Sometimes it does it occasionally while watching a program other times it stops the channel working completely, normally  Sky Movies 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Technical fault

‎07 Nov 2024 01:40 PM

Posted by a Superuser, not a Sky employee. Find out more

@Louise189 

Try the troubleshooting on this link.

https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Louise189
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This message was authored by Louise189 This message was authored by: Louise189

Re: Technical fault

‎10 Nov 2024 05:23 PM

I've done a reboot, reset and stitched on/off and reset again and still the same problems. Wires at back are secure. Getting fed up with paying month fee when I'm not able to watch movies or catch up/on demand. It's also happening on live tv. Frustrated! 

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