Technical fault

[MandiGaffney]

Hi All, I've been having issues with my second box in the bedroom saying technical fault, It's ok once I turn it off and back on usually but now it won't connect at all, and I am now experiencing issues with the main box, it hasn't recorded any of my programmes, when I try and watch them it says recording failed technical fault, Can anyone advise please? I've tried turning the box off and then back on

[oldfella]

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@MandiGaffney wrote:

Hi All, I've been having issues with my second box in the bedroom saying technical fault, It's ok once I turn it off and back on usually but now it won't connect at all, and I am now experiencing issues with the main box, it hasn't recorded any of my programmes, when I try and watch them it says recording failed technical fault, Can anyone advise please? I've tried turning the box off and then back on

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Hi @MandiGaffney 

You could have a hard drive failure.

Check the following link 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

[MandiGaffney]

Thank you for your reply! It turned out it was the storage that was full and just needed deleting

[Taylor2Sky]

Hi everyone 

I cannot get any channel on my SKYGLASS says  "please wait while your program loads" Then says there is a technical fault.
Then goes

back to all the screen programs to watch. But cannot load. 
internet is connected ✔️