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Discussion topic: Technical fault

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This message was authored by: Shzza

Message posted on ‎30 Oct 2024 10:48 PM

Technical fault

Hi I have a technical fault message. I have rebooted router, sky q box and mini box and nothing has reset it

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎31 Oct 2024 04:56 AM

Re: Technical fault

Posted by a Superuser, not a Sky employee. Find out more

@Shzza 

Were you trying to watch football and was the error message DUG1? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎31 Oct 2024 07:40 AM

Re: Technical fault

No it was when I put tv on no connection to sky Q and when I rebooted sky Q told me there was a technical fault

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This message was authored by: Daniel0210

Message posted on ‎31 Oct 2024 07:50 AM

Re: Technical fault

Posted by a Superuser, not a Sky employee. Find out more

@Shzza 

In that case try the troubleshooting on this link.

https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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