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Discussion topic: Technical error message

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Avatar for John2213
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This message was authored by: John2213

Message posted on ‎15 Jul 2025 11:12 AM

Technical error message

Error message shown, unable to set up new sky box 'sorry, because of a technical issue you're currently experiencing a limited service. Please be assured that we're working hard to fix the problem

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎15 Jul 2025 11:14 AM

Re: Technical error message

Posted by a Superuser, not a Sky employee. Find out more
@John2213 wrote:

Error message shown, unable to set up new sky box

@John2213 

What new Sky box? You have posted on the Sky+ board. You cannot set up a new Sky+ box that you're viewing card wasn't in at the end of October 2024.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎15 Jul 2025 11:28 AM

Re: Technical error message

Posted by a Superuser, not a Sky employee. Find out more
@John2213 wrote:

Error message shown, unable to set up new sky box 'sorry, because of a technical issue you're currently experiencing a limited service. Please be assured that we're working hard to fix the problem

This sounds like a Sky Q error, not Sky+.If so try restarting both your Sky Q box AND your broadband router. Let your router full restart before turning the power to your Sky Q box back on.

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This message was authored by: Laing1

Message posted on ‎15 Jul 2025 05:00 PM

Re: Technical error message

Posted by a Superuser, not a Sky employee. Find out more
@John2213 wrote:

Error message shown, unable to set up new sky box 'sorry, because of a technical issue you're currently experiencing a limited service. Please be assured that we're working hard to fix the problem

@John2213 assuming this is a new Sky Q box did you get it from Sky ? 


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