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Discussion topic: Techical issue

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This message was authored by DID11 This message was authored by: DID11

Techical issue

Hi. When I press the red button for match choice on my SkyQ box I get the message. There is a technical issue. Please try again later. Code:WGT8. How do I resolve this? Any help appreciated.

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This message was authored by Laing1 This message was authored by: Laing1

Re: Techical issue

Posted by a Superuser, not a Sky employee. Find out more

@DID11 wrote:

Hi. When I press the red button for match choice on my SkyQ box I get the message. There is a technical issue. Please try again later. Code:WGT8. How do I resolve this? Any help appreciated.


Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
DID11
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This message was authored by DID11 This message was authored by: DID11

Re: Techical issue

Thanks yeah I tried that and it's still not working. Is this a common problem when trying to use the red button using a Sky Q box?

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