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Discussion topic: To use this service you need a satellite signal

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This message was authored by Mace55 This message was authored by: Mace55

To use this service you need a satellite signal

I'm currenty on TV Essentials package as I cannot get Sky in my temp accomodation. I've bee using apps and watching recording now suddenly I can't as I get the message "to use this service you need a satellite signal"?

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This message was authored by xenon81 This message was authored by: xenon81

Re: To use this service you need a satellite signal

The box will only work for a limited time without a satellite signal. If you don't have one, unfortunately there's nothing you can do.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: To use this service you need a satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Mace55 

 

As @xenon81 indicates, Sky satellite receivers with hard drives have always needed a periodic refresh of subscription information over the satellite dish because this ensures they aren't being used as offline playback devices after a subscription has ceased.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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